Privacy Policy

This privacy policy ("Policy") applies to the Web site owned and operated by Collezone Pvt. Ltd. located at www.collezone.com (the "Site"). Collezone.com is an online book rental service that allows its subscribers to rent books through its website located at www.collezone.com. This Policy is designed to tell you how we collect and use personal information (as defined below) so that you can make an informed decision about using our Site and our Services. Please read this statement before using our Site or submitting any personal information to us. This Site is not intended for use by children under 16 years of age (acceptable under parental guidance and with parental consent). By using our Site, you represent that you are 16 years old or older and that you consent to the information collection and use practices described herein. We reserve the right to change the provisions of this privacy policy at any time, but we will inform you that changes have been made by indicating on the privacy policy the date it was last updated. Your use of the Site following the posting of such changes or revised statement shall constitute your acceptance of any such changes. We encourage you to review our privacy policy whenever you visit our Site to make sure that you understand how any personal information you provide will be used.

Personal Information Definition

As used herein, the term "personal information" means information that specifically identifies an individual (such as a user's name, address, telephone number, e-mail address, credit card or other account number) or that is associated with an identifiable person (such as demographic information or information about a person's activities when such information is linked to personally identifying information). Personal information does not include "aggregate" information, which is data we collect about the use of the Sites or categories of Site users, from which any personal information has been removed. We collect aggregate data for a number of purposes, including helping us understand trends and user needs so that we can better consider new products and services, and tailor existing products and services to user desires. This policy in no way limits or restricts our collection of aggregate information.

Collection of personal information

Personal information may be collected in a number of ways when you visit our Site or use the various services and activities available on our Site. At several places on our Site, we may collect certain information you voluntarily provide to us which may contain personal information. Personal information may also be collected if you provide personal information in connection with creating a profile, leaving comments, providing reviews or participating in other interactive features of the site or inviting a friend. In addition, from time to time we may collect demographic, contact or other personal information you provide in connection with your participation in surveys, contests, promotional offers, and other activities on the Site. When you visit our Site, some information is also automatically collected through the use of log files, such as your computer's Internet Protocol (IP) address, your computer's operating system, the browser type, the address of a referring web site and your activity on the Site. We may also automatically collect certain information through the use of "cookies." Cookies are small data files that are stored on a user's hard drive at the request of a Web site to enable the site to recognize users who have previously visited them and retain certain information such as customer preferences and history. If we combine cookies with or link them to any of the personally identifying information, we would treat this information as personal information. If you wish to block, erase, or be warned of cookies, please refer to your browser instructions or help screen to learn about these functions. However, if a browser is set not to accept cookies or if a user rejects a cookie, you will not be able to sign in and will not be able to access certain Site features or Services.

Use of personal Information

In general, we use the personal information we collect to facilitate your use of the Site, to process your requests or transactions, to provide you with information, products and services you request, and for the purposes for which the information was provided. We may also use personal information to inform you about other publications, information, events, promotions, products or services we think will be of interest, to administer and assist us with the operation of the Site and of our business. For example, we may use the information we collect:

  1. To send you a welcoming email and to contact you about your use of the Site, such as for administrative purposes or to provide you with customer service.
  2. To provide you with the services, products or information you requested and to complete any transactions in connection therewith.
  3. To respond to your emails, submissions, comments, requests or complaints.
  4. To request feedback and to enable us to develop, customize and improve the Site and our publications, products and services.
  5. To contact you about our services, products, training, activities or special events or offers and for other internal marketing, informational, product development and promotional purposes.
  6. For the specific purpose for which the information was provided.

We may also receive information from third parties with whom we have business relationships, and may combine this information with the other personal information we have about you. In such cases, this Policy governs our use and disclosure of such information.

Information sharing with third-parties

We do not sell, share, or rent any personal information to third parties. In the event that we engage third party vendors, consultants or other service providers who are engaged by or working with us in connection with the operation of the Site and our business ("Service Providers"), we may share personal information with such Service Providers who need access to such information to carry out their work for us. In such event, we will inform our Service Providers that any such information we provide may only be used to carry out their work for us. We are not responsible for any information you provide to these parties directly, and we encourage you to become familiar with their practices before disclosing information directly to such third parties with which you come into contact. When you participate in the Site, certain information you post on the Site is shared with other users, and your use of the Site constitutes your consent to share this information. You should also be aware that personal information that you post on the Site in any comments, reviews or any other interactive areas, or other information that is provided for the purpose of being shared is publicly available and can potentially be viewed by anyone. We also may disclose personal information when we are required to or we believe it is appropriate to comply with the law; to enforce or apply this privacy policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our customer's rights, property or safety; to protect our customers from fraudulent, abusive, or unlawful use of our Site; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of personal information. In addition, information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of the business assets of Collezone Pvt. Ltd. Please note: The Sites may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy policies of any web site that collects personally identifiable information. Similarly, if you entered this Site through another Web site, we are also not responsible for the privacy practices of that site, and you should review the privacy policy of the originating site before providing any personal information to that site. This privacy policy applies solely to information collected by us.

Protection of Information

Collezone PVT. Ltd.™ endeavors to secure your personal information from unauthorized access, use or disclosure by putting into place appropriate physical, electronic and managerial procedures to safeguard the information we collect through this Site. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable. To protect the confidentiality of your personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately by emailing us at customercare@collezone.com if you believe your password has been misused. You should also note that email is not secure, and you should not send any confidential or sensitive information to us via an unsecured email.

Changing communication preferences You may "opt out" of receiving marketing or promotional communications from us. We also provide links within the emails we send that may be used to opt out of such communications.

Users under 16 years of age This Site is not directed to users under 16. This is because some books and reviews might be unsuitable for children. We strongly advise parental supervision should their children wish to browse through book titles, reviews and discussion threads. By registering for or subscribing to the Services or by using the Site, users represent to us that they are 16 years or over (or if they are under 16 they are using the site under parental guidance and with parental consent), and we do not knowingly collect any information from anyone we actually know is under 16 years of age.

Additional information on the privacy policy If you have any questions about this Privacy Policy, please feel free to Contact Us through our website or write to us at costumercare@collezone.com