Please review and understand these terms and conditions carefully to understand the different features of our service, and to know how our service works.
These Terms and Conditions govern your use of the collezone™ service and website. The Service is provided by collezone and is offered to you as per your agreement with and acceptance of this document. By clicking the box entitled "I have read and accept the Terms and Conditions" as part of the registration process, you accept all items in the Terms and Conditions and agree to abide by and be legally bound by the Terms and Conditions. If you do not agree to these Terms and Conditions, you should not use the collezone™ service or website.
These Terms and conditions are an ongoing contract between you and Collezone Pvt Ltd™ and apply to your use of the collezone service and website. These Terms and Conditions affect your rights and you should read them carefully.
Changes to Terms and Conditions
Collezone Pvt Ltd™ reserves the right, with or without notice, to change these Terms and Conditions in its sole and absolute discretion. The most current version of these Terms and Conditions supersedes all previous versions and can be viewed by clicking on the "Terms and Conditions" link at the bottom of the pages of the collezone™ website.
How the collezone™ Service works
collezone™ is an online book rental service that allows its users to rent books through its website located at www.collezone.com by paying Initial Payable and charging rent after return of books in Good Condition.
To use collezone™ a subscriber will have to register with www.collezone.com to create an account. The subscriber can then browse/search books that he/she would like to read, and add them to his/her Bookshelf. Once payment has been received or we have made an arrangement with the subscriber to pick up the payment at the time of delivery, the selected books will be delivered to the subscriber at the shipping address provided at the time of registration as per service availability of collezone in the given pincode. Once the subscriber has finished reading the book, he/she can visit www.collezone.com and navigate to the "Bookshelf" tab and ask for a Pick up of Books. collezone™ will pick up the books from the subscriber’s shipping address and refund the balance amount after charging rent in full once the books are returned in condition acceptable to collezone. The right to accept or reject the acceptance of the book in the condition is entirely reserved by collezone based on their quality standards.
Upon becoming an collezone™ subscriber, subscribers become responsible for paying rental fees according to the then current billing and rental terms. The rental fees is non- refundable. And refund will be credited only as a store credit.
The book rented by Subscriber is considered sold automatically once the rental duration of that particular book expires and thereafter Collezone Pvt. Ltd. will not be liable for any refund from the Initial Payable.
By using the collezone™ service, you are expressly agreeing that we are permitted to bill you rental fee, any applicable taxes and any other charges you may incur in connection with your use of the collezone™ service. Additional charges may include books you fail to return, books you damage or a change in rental structure. As used in these Terms and Conditions, "billing" shall indicate either a charge or debit, as applicable, against your Payment Method. The Initial Payable will be kept for issue of the book and the rental fee will be billed on returning the book in good condition. All fees and charges are non-refundable and there are no refunds or credits for partially used periods. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you notice of these changes by email. In case the books are not returned during the rental period, the book will be considered sold and no refund on account of Initial Payable will be made.
Your can cancel an order for issue of books by calling collezone™ customer service before the book is shipped by collezone. In any discrepancy, collezone reserves complete rights to decide whether to cancel the order or charge the Subscriber as per the rental structure. We do not provide refunds or credits for any partial-month periods and charges are strictly as per rental structure defined. collezone™ reserves the right to cancel your membership without prior notice and without assigning any reasons.
Upon cancellation of membership, we will refund any dues after ensuring all outstanding charges applicable have been processed and all books you rented are returned as per rental period and in good condition solely decided by collezone. The Subscriber may give his/her choice for mode of refund. However collezone reserves the right to decide the mode of refund and the Subscriber will abide by it.
Refunds on College Textbooks
We will only give refund of textbooks if your textbooks return to us in good conditions. If your syllabus is going to change from next year we will not take back your current semester books and the books will consider sold to the subscriber. collezone™ reserves the right to decide to not take back textbooks which are on rent for any reason at any time.
collezone™ handles shipping using our own delivery agents, or in partnership with a logistics provider. Within Gujarat we will attempt to fulfill the delivery request within 3-5 business days of receiving a delivery request from the subscriber. Please note that our guarantee is on the book title, not book copy. That is, if you request for a particular book, we will send you the copy that is currently in stock. This may or may not correspond with the publisher, book image or publishing date that you have selected. If you wish to only be delivered the book copy that you have selected, please send an email to our customer service. This will however, lower the probability of you getting the books and the Initial Payable and the rental structure may change based on it.
All books sent to a subscriber are verified to be in a good condition prior to dispatch and condition of each book is recorded in our system. Upon receipt of the books, you must ensure that the books are in good condition. Any damage, if found, must be reported to our representative and conveyed to collezone™ customer service via email. Upon receipt of the books, we will verify the condition of the book against the condition recorded in our system before dispatch. If a book is returned to collezone™ damaged as a result of subscriber misuse, collezone™ will charge you the market value of each damaged book or the Initial Payable solely decided by collezone.
Your collezone™ membership will continue in effect unless you cancel your membership or we terminate it. We will bill the rental fees plus any applicable tax to the Payment Method you select during registration or later. You must cancel your membership upon return of all books you rented.
You are solely responsible for maintaining the confidentiality and security of your account information and your password. If you reveal your password or share your account with anyone, you take full responsibility for his/her actions, the loss of any Credits, Store Credits, available in your account is your responsibility solely and no claim on collezone is valid under any circumstances.